Forwarding of Your Desk Phone to Your Cell Phone (or other phone)

Please note: this is only required if you have a York cell phone and is optional otherwise; if you do not have a University issued cell phone and do not want to forward your desk phone, you are welcome to put an out of office on your desk phone as per the suggested messaging that will come from LA&PS Communications shortly; please do not indicate in any messaging that the University or dept/unit is closed, as the University remains open at this time and we have moved to online/remote service

You can set up your phone to forward all calls to another number. Your phone will forward calls even if you enable the Do Not Disturb feature.

To forward all calls to another number for your VOIP desk phone:

1 – Tap Settings from Home view, and tap Features > Forward. Or, from Lines view, tap Forward
2 – If your phone is set up with multiple lines, tap the line to apply forwarding to
3 – From the Forwarding Type Select screen, tap the forwarding type you want:
– Always—To forward all incoming calls
– No Answer—To forward all unanswered incoming calls
– Busy—To forward calls that arrive when you’re already in a call
4 – Enter the forwarding number, and tap Enable. If you selected the No Answer option, you can enter the number of rings before your phone forwards the call. A value of 2 is recommended